Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information gathered automatically when you interact with our website:

• Contact details — your name, email address, telephone number and preferred method of contact when you enquire, register interest or arrange a viewing.
• Property preferences — budget, location, property type and other requirements you share so we may advise you appropriately.
• Transaction information — details necessary to progress an acquisition, disposal or advisory instruction, including identity and source-of-funds documentation required for regulatory compliance.
• Technical data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal data to:

• respond to your enquiries and provide our advisory services;
• identify and present properties and opportunities relevant to your requirements;
• facilitate transactions and coordinate with third parties such as solicitors, developers and finance partners;
• meet our legal, regulatory and anti-money-laundering obligations;
• improve our website and, where you have consented, send you market updates and curated listings.

3. Cookies

Our website uses cookies and similar technologies to operate correctly, understand how it is used and remember your preferences. You can control these through your browser settings. For full details, please see our Cookie Policy.

4. Sharing With Third Parties

We do not sell your personal data. We may share it, only to the extent necessary, with:

• trusted professional partners — solicitors, surveyors, developers, mortgage and finance advisors — involved in your transaction;
• service providers who support our website and business operations under appropriate confidentiality obligations;
• authorities or regulators where we are required to do so by law.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to maintain our client relationship, and to comply with legal, tax and regulatory requirements applicable in the United Arab Emirates. When data is no longer required, it is securely deleted or anonymised.

6. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. While no method of transmission over the internet is entirely secure, we take reasonable steps to safeguard the information entrusted to us.

7. Your Rights

Subject to applicable UAE data protection law, including the Personal Data Protection Law and, where relevant, DIFC data protection regulations, you may have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data, where appropriate;
• object to or restrict certain processing;
• withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.